IT Operations

I combine IT, security, and operational systems thinking to build scalable, secure foundations that keep teams productive and the organisation running smoothly.

Overview

This pillar reflects my IT operations experience centred on building secure, scalable systems that support day-to-day business activity without adding unnecessary friction. I manage centralised user access through Microsoft Entra, including enterprise application SSO, group structures, and permissions that balance usability with security. My knowledge of SCIM provisioning supports consistent identity management across platforms, reducing manual effort and improving reliability. I design and maintain structured onboarding and offboarding processes to ensure users receive the right access at the right time while protecting organisational data. Underpinning all of this is a strong focus on data security principles and endpoint management, helping create an operational environment that is both resilient and user-friendly as the organisation grows.

What I Bring in This Area

Onboarding & Offboarding

A deep understanding of onboarding and offboarding processes, ensuring access is provisioned and revoked efficiently while maintaining strong security controls.

Endpoint & Device Management

Practical experience managing endpoints and device policies, including MDM and MAM strategies that balance protection with usability.

Asset Management

Structured asset management practices that improve visibility, accountability, and lifecycle tracking across hardware and software.

Data Protection & Security

Working knowledge of data protection and security frameworks, supporting operational decisions that prioritise compliance, risk reduction, and resilience.

Work