Designed internal tools and continuous improvement workflows that removed operational friction and supported cross-functional efficiency.
Lead the design and implementation of internal tools and process improvements to optimise operational efficiency across Firemind. I focus on automating critical workflows, including employee onboarding and offboarding, integrating our HR system with Microsoft Entra to manage access and permissions, and connecting recruitment processes between the HR system and job boards. By mapping workflows, identifying bottlenecks, and building targeted automations, I enable teams to work more efficiently, reduce errors, and maintain scalable, consistent processes as the company grows.
Designing and deploying automated onboarding and offboarding workflows to improve efficiency and accuracy.
Integrating the HR system with Microsoft Entra for centralised user access management.
Building recruitment process automations between the HR system and external job boards.
Collaborating with stakeholders to ensure tools and processes meet operational and compliance needs.
Streamlined onboarding and offboarding processes, reducing manual effort and errors.
Centralised user access management through Microsoft Entra integration, improving security and compliance.
Automated recruitment flows to efficiently manage job postings and applications.
Improved cross-functional visibility and reporting across HR and operations.
Continuously refining automation flows based on team feedback and business needs.
Expanding integrations and automations to support HR and operational scalability.
Built fully automated onboarding and offboarding workflows.
Successfully integrated HR system with Microsoft Entra for centralised access control.
Automated recruitment workflows connecting HR system to multiple job boards.
Delivered scalable internal tools that reduce manual effort and improve process accuracy.